Contact Us

Before you write, it's worth a quick look at our FAQs: shipping rates, parcel tracking, refunds and damaged items are all covered there, and you'll usually get your answer in seconds!

Still stuck? Get in touch any of these ways and one of our team will respond within 2 working days at the latest.

Our phone and WhatsApp lines are staffed 9am to 5pm Netherlands time (8am to 4pm UK), Monday to Friday. Do message outside those hours if that's easier though: it lands in the same inbox and nothing gets missed, we just won't be there to answer live.